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Any personal information that you provide including your name, address, phone number and email will not be released, sold or rented to any entities or individuals outside of Kate Wheeler. Credit Cards are processed through Paypal and Stripe.

 

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Taxes

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All pricing is in Australian Dollars (AUD) and include 10% GST (unless stated for overseas deliveries).

Kate Wheeler reserves the right to change pricing at my discretion and without notice.

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Worldwide Items - Duties and Taxes

Please be aware that any items shipped internationally may incur additional fees and duties levied by customs. As the recipient of the item, you are responsible to pay any of the taxes and duties levied by the country you are shipping to. Your package will not be released from customs until these payments are made. Kate Wheeler is unable to advise how much these duties will cost, please ensure you are aware of the cost of these fees before you make your purchase.

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Returns & Exchanges - Australian purchases only

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Kate Wheeler would like you to feel confident when you purchase online and I want to make sure that you are happy with your purchase. If for any reason an item is not what you expected, please email me kate.emily.wheeler@gmail.com or call 0415750435. I offer a 14 day change of mind policy.

There are no returns or exchanges on sale items.

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Shipping

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Please note that shipping is not included for all items over 90cm in length.
Please call me on 0415750435 or email me  info@katewheeler.com.au for a shipping quote.

If you order directly, I will automatically email you with a shipping invoice.

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Domestic shipping takes 3-6 business days.

Worldwide shipping is not currently available, please contact me to arrange a quote if interested.

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Care & Maintenance

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I recommend not hanging your item in direct sunlight. Dust very gently with a clean cloth.

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Faulty Items & Damages

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My artworks are original one off pieces. Any slight markings or variations are intentional. All items are thoroughly checked before sending and packaged with care. In the unlikely event that you receive an item that is faulty or damaged please contact me.